Frequently Asked Questions:

Q1:Is it all right to make customer's own brand name?
A:Yes.
Q2:Are you a manufactuer or trading company?
A:I am a manufactuer.
Q3:Can you do the design for us?
A:No , i can't !
Q4:How can I get a sample to check your quality?
A:Send sample by express.
Q5:How long can I expect to get the sample?
A:5-7 days.
Q6:Packaging & Shipping:
A:Packed in cartons by sea or air.
Q7:What about the lead time for mass production?
A:25-30 days.
Q8:What are your main products?
A:cosmetic tube and bottle.
Q9:What is your terms of delivery?
A:EXW , FOB, CNF , CIF,DDP , DDU.
Q10:What kind of files do you accept ?
A:AI and PDF format file.
Q11:What's the MOQ for your production?
A:10,000pcs.
Q12:What's your payment term?
A:T/T , L/C ,PAYPAL.
Q13:When can I get the price?
A:After providing all tube details.
Q14:Where is your company?
A:Guangzhou , China.
Q15:Where is your loading port?
A:Guangzhou Port.
Q16:How soon we can get email response from your team?
A:1-2 hours.
Q17:If we have some other product requirements that your page don't include, can you help to supply?
A:Yes , It's our pleasure you can trust us.
Q18:What's the list of certificates you holds?
A:ISO9001 : 2015 ,ISO 14001 : 2015.
Q19:Are you in stock?
A:No , We are a custom manufacturer.
Q20:Does your product have warranty service?
How long is the warranty period?
A:We have professional after-sales service and team.